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Senior Application Analyst in Qatar, Qatar



About this role

  • Investigate operational issues, problems and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions. Analyzes underlying issues and their root causes, and identifies available options for resolution;
  • Responds to requests for support by means of making system modifications, developing work-around, manipulating data, re configuring systems, changing operating procedures, training users, producing documentation, or escalating requests to development team or software suppliers;
  • Monitors progress of requests for support and ensures users and other stakeholders are kept informed. Takes corrective action to avoid or minimize delays;
  • Performs moderately complex software modifications independently or works with colleagues on larger or more complex software, specifies user interfaces, including inputs, reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures;
  • Carries out routine configuration, installation and reconfiguration of Business Applications, Database Management Systems, and related Tools & Technologies.


About you

  • Bachelor's degree in Computer Science, Information Technology, Information Systems or other relevant discipline;
  • 8 years' of IT experience (ideally within Oil & Gas industry);
  • Competent knowledge in core skill applications, tools, and techniques;
  • Conversant with relevant IT national and international standards;
  • Demonstrated experience in project management;
  • Demonstrated experience in IT support environment.


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